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I have submitted my notice to surrender my tenancy, how can I collect my belongings from University accommodation?

While general Covid guidance from the Government is that domestic travel is now permitted, the latest guidance issued by the Department for Education states that students should avoid returning to University to collect any of their belongings which they may have left at their university accommodation. An update to this guidance is expected in May and the University Accommodation Team will contact you once the update has been issued to advise you of collection of belongings arrangements.

The government guidance does include an exemption for students to return to collect medical equipment or essential items required for their studies. If you do need to collect such items, you may empty your room at the same time, and we ask that you follow the below advice:

  • Ensure that you travel by private vehicle wherever possible and avoid car sharing with anyone outside of your household or support bubble. If someone is accompanying you, remember that they should follow all social distance guidelines and limit time and exposure with anybody outside their new household. We are still are not allowing any guests on site an except to facilitate the packing of the room but not for any longer than a two-hour time period.
  • Wear a face covering and carry hand sanitiser to avoid transmission of the virus.In addition, please be mindful that students have returned to their accommodation, therefore it is important that you recognise social distancing when moving around the site
  • Consider whether you need to bring any boxes with you to support removal of your belongings. We will not be able to supply trollies on site therefore, you may wish to bring your own. Should you wish to leave any items to be donated to charity, please bring these to reception or place in the designated British Heart Foundation bins which can be found across our sites.Your room must be empty of all belongings.
  • As a condition of your tenancy, you agreed to leave your accommodation in the same condition as it was when you arrived, allowing for fair wear and tear. Rooms which require additional cleaning or repairs at the end of the tenancy, due to being left in an unsatisfactory condition, will be subject to a charge.
  • When leaving your accommodation, lock your bedroom door and return your keys to reception. Please put your physical keys/fob/key card in an envelope with your name and room number on it.If you depart during reception opening hours, the envelope should be handed to the Residence Management Team. If you are handing your key in out of hours, then please place in the key return box which can be found at each site – if you are unsure of its location, then please speak with a member of the onsite team.

I am an international student and due to travel restrictions am unable to return to the UK to collect my belongings – can I still terminate my tenancy agreement?

For international students who are unable to travel to the UK to collect belongings or do not wish to return, we can provide details of organisations who specialise in international shipping of student belongings.  Arranging the shipment will be your responsibility.

We accept that this may take a little longer than for UK students and therefore please contact the Accommodation Team to discuss how you can terminate your tenancy in advance of your belongings being shipped.  In the meantime, the University does not accept any liability for loss or damage for anything left in University accommodation after the tenancy has been terminated.

 

I am currently living at home and want to end my tenancy agreement – what should I do?

If you are currently living away from your accommodation, you can apply to terminate your tenancy agreement from any date between 31 May 2021 and the original end date of your tenancy agreement by completing the ‘Surrender of Tenancy’ form and submitting to cr.accommodation.fees@northumbria.ac.uk no later than 16 May 2021.  

You will be liable for rent payments on your tenancy agreement until the date you move out from your accommodation – therefore you will be required to collect your belongings and hand in your key. 

While general Covid guidance from the Government is that domestic travel is now permitted, the  latest guidance issued by the Department for Education states that students should avoid returning to University to collect any of their belongings which they may have left at their university accommodation.  An update to this guidance is expected in May and the Accommodation Team will contact you once the update has been issued to advise you of collection of belongings arrangements.

If you have already emptied your room, please post any unreturned keys to your accommodation reception in a padded envelope (physical keys and fobs only). Please remember to set up mail redirection online or at any post office.

I am currently living in my accommodation, but I want to return home, can I end my tenancy agreement?

If you are currently living in your accommodation, you can apply to terminate your tenancy agreement from any date between 31 May 2021 and the original end date of your tenancy agreement by completing the ‘Surrender of Tenancy’ form and submitting to cr.accommodation.fees@northumbria.ac.uk no later than 16 May 2021.  

You will be liable for rent payments on your tenancy agreement until the date you move out from your accommodation and return your keys. Conditions will apply as set out in the Surrender of Tenancy form.

If you choose to surrender your tenancy, please think carefully about how this will impact your studies, especially for those students that may have present in person teaching and therefore required to be on campus.

I believe that I will be owed money by the University for rent I have paid – when will I get this money?

As per the flowchart shared with you in week commencing 26th April, the University’s Accommodation Team will reconcile your rent account and provide a final balance after you have moved out of your accommodation and have fulfilled the conditions as set out in the ‘Surrender of Tenancy’ form.

Charges associated with fines, repairs or cleaning will show on your final rent account balance.

“We do not accept any liability for loss or damage for anything left in University accommodation”. What does that mean?

If you have left something in your flat/room after you have moved out and your tenancy agreement has been terminated, we will do the very best that we can to ensure that your belongings remain safe, however should belongings be damaged or lost, we are unable to accept liability for them.

We will endeavour to provide you with further information on how and when you can collect your belongings in the near future, which will be in line with government guidance.

What are the conditions attached to ending my tenancy agreement from 31 May 2021?

In order to be eligible to terminate your tenancy agreement for your University-managed accommodation, your ‘Surrender of Tenancy’ form will include a number of conditions that you must adhere to:

  1. You must have no outstanding debt balance on your rent account – please refer to the flowchart or discuss with the Accommodation Team.
  2. You must remove your belongings from your room/flat (subject to government guidance) – you may arrange for someone other than yourself to collect your belongings but must inform your residence management team in advance or they will not be permitted to enter the accommodation.
  3. You must leave your room in the same condition as it was when you arrived, allowing for fair wear and tear – failure to do so will incur charges for damage or additional cleaning.An inspection will take place around the time of your departure – if the condition of the room is judged to be unreasonable, you will not be permitted to end your tenancy until the room is judged to be in reasonable condition.
  4. You must return your keys to your accommodation reception (in person or via recorded mail).You will remain liable for your rent until the date that we receive your keys.Please put your physical keys/fob/key card in an envelope with your name and room number on it.Once the Surrender of Tenancy form has been received, and both parties have signed the document, the tenancy ceases on the date specified along with the associated terms of the agreement. A room check will be carried out at the end of your tenancy to verify its condition.

 

 

ACCOMMODATION END OF TENANCY

This page was last updated on 05 May 2021

I have submitted my notice to surrender my tenancy, how can I collect my belongings from University accommodation?

While general Covid guidance from the Government is that domestic travel is now permitted, the latest guidance issued by the Department for Education states that students should avoid returning to University to collect any of their belongings which they may have left at their university accommodation. An update to this guidance is expected in May and the University Accommodation Team will contact you once the update has been issued to advise you of collection of belongings arrangements.

The government guidance does include an exemption for students to return to collect medical equipment or essential items required for their studies. If you do need to collect such items, you may empty your room at the same time, and we ask that you follow the below advice:

  • Ensure that you travel by private vehicle wherever possible and avoid car sharing with anyone outside of your household or support bubble. If someone is accompanying you, remember that they should follow all social distance guidelines and limit time and exposure with anybody outside their new household. We are still are not allowing any guests on site an except to facilitate the packing of the room but not for any longer than a two-hour time period.
  • Wear a face covering and carry hand sanitiser to avoid transmission of the virus.In addition, please be mindful that students have returned to their accommodation, therefore it is important that you recognise social distancing when moving around the site
  • Consider whether you need to bring any boxes with you to support removal of your belongings. We will not be able to supply trollies on site therefore, you may wish to bring your own. Should you wish to leave any items to be donated to charity, please bring these to reception or place in the designated British Heart Foundation bins which can be found across our sites.Your room must be empty of all belongings.
  • As a condition of your tenancy, you agreed to leave your accommodation in the same condition as it was when you arrived, allowing for fair wear and tear. Rooms which require additional cleaning or repairs at the end of the tenancy, due to being left in an unsatisfactory condition, will be subject to a charge.
  • When leaving your accommodation, lock your bedroom door and return your keys to reception. Please put your physical keys/fob/key card in an envelope with your name and room number on it.If you depart during reception opening hours, the envelope should be handed to the Residence Management Team. If you are handing your key in out of hours, then please place in the key return box which can be found at each site – if you are unsure of its location, then please speak with a member of the onsite team.

I am an international student and due to travel restrictions am unable to return to the UK to collect my belongings – can I still terminate my tenancy agreement?

For international students who are unable to travel to the UK to collect belongings or do not wish to return, we can provide details of organisations who specialise in international shipping of student belongings.  Arranging the shipment will be your responsibility.

We accept that this may take a little longer than for UK students and therefore please contact the Accommodation Team to discuss how you can terminate your tenancy in advance of your belongings being shipped.  In the meantime, the University does not accept any liability for loss or damage for anything left in University accommodation after the tenancy has been terminated.

 

I am currently living at home and want to end my tenancy agreement – what should I do?

If you are currently living away from your accommodation, you can apply to terminate your tenancy agreement from any date between 31 May 2021 and the original end date of your tenancy agreement by completing the ‘Surrender of Tenancy’ form and submitting to cr.accommodation.fees@northumbria.ac.uk no later than 16 May 2021.  

You will be liable for rent payments on your tenancy agreement until the date you move out from your accommodation – therefore you will be required to collect your belongings and hand in your key. 

While general Covid guidance from the Government is that domestic travel is now permitted, the  latest guidance issued by the Department for Education states that students should avoid returning to University to collect any of their belongings which they may have left at their university accommodation.  An update to this guidance is expected in May and the Accommodation Team will contact you once the update has been issued to advise you of collection of belongings arrangements.

If you have already emptied your room, please post any unreturned keys to your accommodation reception in a padded envelope (physical keys and fobs only). Please remember to set up mail redirection online or at any post office.

I am currently living in my accommodation, but I want to return home, can I end my tenancy agreement?

If you are currently living in your accommodation, you can apply to terminate your tenancy agreement from any date between 31 May 2021 and the original end date of your tenancy agreement by completing the ‘Surrender of Tenancy’ form and submitting to cr.accommodation.fees@northumbria.ac.uk no later than 16 May 2021.  

You will be liable for rent payments on your tenancy agreement until the date you move out from your accommodation and return your keys. Conditions will apply as set out in the Surrender of Tenancy form.

If you choose to surrender your tenancy, please think carefully about how this will impact your studies, especially for those students that may have present in person teaching and therefore required to be on campus.

I believe that I will be owed money by the University for rent I have paid – when will I get this money?

As per the flowchart shared with you in week commencing 26th April, the University’s Accommodation Team will reconcile your rent account and provide a final balance after you have moved out of your accommodation and have fulfilled the conditions as set out in the ‘Surrender of Tenancy’ form.

Charges associated with fines, repairs or cleaning will show on your final rent account balance.

“We do not accept any liability for loss or damage for anything left in University accommodation”. What does that mean?

If you have left something in your flat/room after you have moved out and your tenancy agreement has been terminated, we will do the very best that we can to ensure that your belongings remain safe, however should belongings be damaged or lost, we are unable to accept liability for them.

We will endeavour to provide you with further information on how and when you can collect your belongings in the near future, which will be in line with government guidance.

What are the conditions attached to ending my tenancy agreement from 31 May 2021?

In order to be eligible to terminate your tenancy agreement for your University-managed accommodation, your ‘Surrender of Tenancy’ form will include a number of conditions that you must adhere to:

  1. You must have no outstanding debt balance on your rent account – please refer to the flowchart or discuss with the Accommodation Team.
  2. You must remove your belongings from your room/flat (subject to government guidance) – you may arrange for someone other than yourself to collect your belongings but must inform your residence management team in advance or they will not be permitted to enter the accommodation.
  3. You must leave your room in the same condition as it was when you arrived, allowing for fair wear and tear – failure to do so will incur charges for damage or additional cleaning.An inspection will take place around the time of your departure – if the condition of the room is judged to be unreasonable, you will not be permitted to end your tenancy until the room is judged to be in reasonable condition.
  4. You must return your keys to your accommodation reception (in person or via recorded mail).You will remain liable for your rent until the date that we receive your keys.Please put your physical keys/fob/key card in an envelope with your name and room number on it.Once the Surrender of Tenancy form has been received, and both parties have signed the document, the tenancy ceases on the date specified along with the associated terms of the agreement. A room check will be carried out at the end of your tenancy to verify its condition.

 

 

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